The Power & Glory Of Asking For Help

Everyone talks about doing the right things to minimize the risks of their business.  But here is the problem, owning a business is risky. And the risks that become real are never the ones that we plan for.

So, as they say, shit happens to businesses and it will happen to yours. Sometimes they are modest annoyances and other times they threaten the existence of your company.  But more often they are steady series of market changes that exert downward pressure on your business so slowly that by the time you notice how far into the abyss you are, there is no way back.  And the reason we don’t realize it is because, as my favorite saying goes, “it is hard to read the label when you are stuck inside the bottle.”  So we grind along, alone, inside the “bottle” that is our business as our business becomes a lonely grind.  Worse, we business owners are external optimists and feel it is easier to say “it will all get better” in public while we worry in isolation over whether that will be true. “It is lonely at the top” is about as true a saying as there is.

There is another bad element at play here.  Business owners hate to ask for help. Somehow, asking for help means that they are not doing a good enough job or admitting that someone else may know something that they do not.  Or, they think, it is the same as admitting failure.  I know this because I have been there and have felt all of these emotions.  But, fortunately, I realized that one can’t do the heavy lifting that is needed to turn an organization of any size around all alone. It takes an outside perspective.  It takes someone that will tell you the unvarnished truth and “read the label” for you.  But most of all, it takes an outside person, or a team of them, to roll up their sleeves and get the hard,and sometimes ugly, work done that must to get done. And get it done with the  fanatical urgency it requires.

Because here is the important point, asking for help is not a sign of weakness or failure. A lot of people are counting on you to do whatever is necessary to save the business and make it thrive again. And I am not talking about your bank (They actually could care less and that is why you need to ask for help before your bank tells you to.  But that is a topic for a different post).


As with anything, there is a right way and a wrong way to get a business turned around. Done right, the business will feel like yours when it is done. Yours without the worry and stress of wondering if each week will be the last or what other “shoe will drop” when you answer the phone or open your inbox. No more driving to and/or from work frustrated that a lot of work is happening but the business still feels stuck. Sound familiar?

And that is why I do what I do. I went through all of these pains and, it turns out, I did not have to.  I asked for help just before it was too late and am forever sorry I did not ask for it even sooner. I would have saved myself (and those around me) a year or two of extreme stress and worry.

And so we will continue to push against the conventional wisdom that business owners never ask for help until it is too late.  That they are afraid to admit they need some real help. Those that feel that they would rather “go down with the ship” can certainly choose to do so... with my condolences.

But there are many who realize that having a set of helping hands and minds on their side is the bravest and smartest move they can make to realize their biggest hopes and dreams for themselves, their business and those that rely on it.  They just need to know that there is the right kind of help available and there is an approach, that is more practice than theory, that will make business fun to run again.

If you appreciate the power and glory that comes from asking for help, I look forward to meeting you sooner rather than later.

Mrs. Fine

My wife, a 5th grade school teacher, taught me about Mrs. Fine a number of years ago.  There are always a number of kids in her class that, when asked how they are, always say "fine."  It does not matter the day, week or month or if they just had an incredible day.  It's always the same... "fine." 

Jump forward to any business networking, cocktail party or other event and, when the usual "how's business" question is asked, think about how often the answer is "fine" or something that is just as meaningless. If you tell yourself that business is "fine" long enough, you can be sure it will stay that way. Forever. 

Rarely is anything just fine and it is never always fine.  Business is good, bad, difficult, challenging, rewarding and amazing. And if you want the trend to move heavily towards amazing then fine is not your friend.  To change that you need to be willing to tell that person why you think business is the way it is and what would change it for the better or make it even better than it may be.

Every networking book talks about what you are supposed to say and do when you meet a potential prospect.  It is always about a strategy related to you extracting something from someone else.  Maybe a deeper connection, a chance to pitch your wares or a way to see how you can help them.  But nobody talks about what YOU can do when approached by that eager networker who asks "How's business?"     

If you want to escape the clutches of Mrs. Fine you are going to need to tell the truth about how your business really is.  That is the only way anybody that asks about it can learn the right information so they can actually become someone that can help you.  

"Fine, but I really would like to find a way to have a few more clients that ___________________." or "They are going well, and if we can launch this new product we are working on things will be great." are totally different answers.  

More importantly, in these extraordinarily difficult times, "Business is very rough right now. I need to find a way to figure out what makes my company unique and get my costs down. And fast." is a response that allows people to relate to you as a person. And business is personal. It is human. Fine is the answer a robot would give.  

Ironically, answering with that level of honesty allows the person asking you to feel free to open up and be honest with you in return. The typical facade of these interactions gets destroyed. And that is the best possible outcome. Getting their business card is not.

So... how's business?